General Vendor Terms

AIagentLink.ai General Vendor Terms

Please take time to read our General Vendor Terms.

Last Updated: July 2025

These AIagentLink.ai General Vendor Terms (“General Vendor Terms”) are entered into and agreed to by AIagentLink.ai and its Affiliates (“AIagentLink.ai”) and all Vendors, both basic and upgraded, as a condition of accessing and using our Sites and/or Services. Among other things, these General Vendor Terms govern (i) vendor portal and listings, (ii) vendor participation in our Reviews Program and (iii) purchase of our vendor services, as further described in our Service Descriptions posted on the Vendor Portal.

Vendors to whom these General Vendor Terms apply include, without limitation: basic software vendors and/or upgraded or paying software vendors (each, a “Vendor” or “You”).

BY ACCESSING AND USING OUR SITES AND SERVICES, YOU ATTEST THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE LEGALLY BOUND BY THESE GENERAL VENDOR TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU MUST NOT ACCESS OR USE OUR SITES OR SERVICES.

In consideration of the premises set forth above, you, the Vendor, hereby agree as follows:

DEFINITIONS

For a glossary of definitions used in these General Vendor Terms, please click here.

ELIGIBILITY

Our Sites and Services are intended solely for Users who are 18 years of age or older. Any access to or use of our Sites or Services by anyone under 18 is expressly prohibited. By accessing or using our Sites or Services you represent and warrant that you are 18 years of age or older.

USE OF WEBSITE

By accessing and using our Sites, you agree to comply in all respects with these General Vendor Terms, the Product & Service Listing Guidelines, the General User Terms, the Community Guidelines, our Content Compliance Policy, and our Privacy Policy as well as any other rules we make known to you. You acknowledge that you are responsible for your actions and for all Content you post on our Sites. You represent and warrant, to the best of your knowledge:

  • That you have all necessary right, power and authority to enter into these General Vendor Terms and to fulfill Your contractual obligations hereunder;
  • That any and all information you post or provide, including, without limitation, as part of any registration or application or to gain access to our Sites or Services, is true, accurate and not misleading and that you will not allow any other person or entity to use your Account;
  • That the information and Content you upload, post, e-mail, transmit, or otherwise make available to us or on our Sites, including without limitation Product Listings, trademarks, logos, screenshots and responses to user reviews, is accurate and free of third party encumbrances;
  • Artificial Intelligence and Machine Learning. That you may not use nor attempt to use any data or content found on or accessed through the Site as input into or for the training or development of generative artificial intelligence, machine learning, algorithms, software, or related technologies, to create any derivative works, compilations or collective works, or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right, or that allows any third parties to access, use or benefit from our proprietary intellectual property in any way.
  • That you will, when posting Listings on our Sites, adhere to the Product & Service Listing Guidelines and bear all liability related to your submission of such Content through our Sites or Services;
  • That you shall not nor shall you authorize any third party to (i) generate automated, fraudulent or otherwise invalid impressions, inquiries, conversions, clicks or other actions; (ii) intentionally misrepresent their company, products and services; or (iii) advertise anything illegal or engage in any illegal or fraudulent business practice;
  • That you will not post or otherwise provide Content that is unlawful, tortious, malicious, defamatory, infringing, libelous, abusive, disparaging, pedophilic, pornographic, obscene, invasive of another's privacy, promotes illegal activities/conduct or violates local, state, national or other applicable laws or regulations;
  • That you will not post or otherwise provide Content that you do not have the right to make available under any law or contractual or fiduciary relationship (such as insider information, proprietary and confidential information learned or disclosed as part of employment relationships or information protected under nondisclosure agreements);
  • That you will not post or otherwise provide Content that contains a software virus or any other code files or programs with the ability to interrupt, destroy, compromise, or otherwise limit the functionality of any computer software or hardware or telecommunications equipment;
  • That you will not forge headers or otherwise manipulate identifiers for the purpose of disguising the origin of any Content posted on the Sites;
  • That you will not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of our Sites or our other Vendors without our express written consent;
  • That you will not avoid, bypass, reverse engineer, interfere with, deactivate, impair, descramble or otherwise circumvent any technical measure implemented by us to administer and protect our Sites and Services;
  • That you will not use any automated means or form of data scraping or data extraction to access, query, download or otherwise collect our Content or related information from any of our Sites (except as expressly permitted by us) or otherwise without authorization use or upload our Content; or create new links, reposts, or referrals through the use of any engine, software, tool, agent, device or mechanism (including automated scripts, spiders, robots, crawlers and data mining tools);
  • That you will not duplicate, download, publish, modify or otherwise distribute our Content for any purpose other than for your own individual use;
  • That you will not collect or "harvest" from the Sites the personal information (“Information”) of other Users or Vendors without their consent for the purpose of transmitting unsolicited commercial mass mailings, "spamming” or for any other unlawful purpose;
  • That you will not access our Sites and Services by any means other than through interfaces expressly authorized by us and these General Vendor Terms; and
  • That you will, when making use of content sourced from our Sites, adhere to the Content Compliance Policy.

At our discretion, we may, but are not obligated to, monitor and terminate your activity on our Sites, and/or edit or remove Content that violates or otherwise fails to comply with these General Vendor Terms.

OUR VENDOR PORTAL, LISTINGS, & VENDOR SERVICES

How our Vendor Offerings Work

Every vendor (basic and upgraded) has a Vendor Account and Product or Service Listing ("Listing"), which they are entitled to access and selectively update via the Vendor Portal. Vendor Accounts and Product and Service Information (including Profile Listing) posted on our Sites are non-cancellable. We create our Listings from publicly available information in order to ensure a comprehensive picture of every segment of the software industry.

Upgraded Vendor Services

For information on upgraded (paid) Vendor services, contact support@XYZblox.com.

Vendor Portal

The Vendor Portal is a self-service tool that we make available to vendors, who may log in to update and manage select portions of their Vendor Accounts and Listings.

Vendor Accounts

Unlike User Accounts, which are created by individual users and can be removed at the User’s convenience, vendors (both basic and upgraded) do not have individual accounts but rather we create for them Vendor Accounts (which are more akin to company records) from publicly available company information for purposes of administration of the services, content management and back office administration of our Sites. Because we create Vendor Accounts for purposes of managing our online services, these Accounts are non-cancellable.

Vendor Listings & Profiles

Vendor Listings (also known as Profiles) are descriptions of vendor’s products and services (including vendor name & logo, product/service name & description, screenshots) created by us from publicly available content, vendor contributed modifications and any other content we create or license, which are featured in our online software directories. Vendor shall ensure that the Vendor Content it contributes or approves for its Listing, Profile and other information complies with these General Vendor Terms and with the Product & Service Listing Guidelines. Listed company names are the service marks and trademarks of their respective companies.

OUR USER REVIEWS PROGRAM—VENDOR PARTICIPATION

Our User Reviews Program

In addition to the Vendor Listings and Profiles, our Sites also host a User Reviews program where they allow verified users to review software vendor products. You acknowledge and agree that we, as the website operator, are merely providing a platform for these user-generated reviews; and that all such reviews represent the opinions of the reviewers of those software products and not our opinions. If a vendor is concerned about a user-generated review on our Sites, they may respond to a user review or flag a review for investigation as further described in our Community Guidelines.

Vendor Participation

All vendors who access our Sites must comply with the General User Terms and the Community Guidelines with regard to their participation in our Reviews program. The Community Guidelines, in addition to enumerating expectations for the users who are generating the reviews, also set forth expectations for the vendors who are reviewed. Among other things, the Community Guidelines promise vendors: (i) a rigorous evaluation of submitted reviews; (ii) a fair investigation of flagged reviews independent of vendor status (client or non-client); and (iii) an opportunity to respectfully respond to any review of their product. For further guidance on the Community Guidelines and vendor expectations, click here.

INTELLECTUAL PROPERTY RIGHTS

Our Sites are comprised of Content created by us, our Partners, our Vendors and our Users. This section sets out the ownership and usage rights for each type of Content.

Our IP

Our Sites, including without limitation the Listings we create from publicly available content and any other content we create or license, Services, along with the domain names, and all intellectual property rights therein (collectively, the “AIagentLink.ai IP”), are the property of AIagentLink.ai, its Affiliates and/or its authorized licensors and is protected by U.S. and international copyright, trademarks and other intellectual property laws.

We grant to Vendor a worldwide, revocable, royalty-free, non-exclusive license to use, view and download the AIagentLink.ai IP for Vendor’s personal, non-commercial use in accordance with these General Vendor Terms and applicable U.S. and international copyright laws. Except to the extent otherwise expressly permitted under copyright law, Vendor will not copy, reproduce, modify, use, distribute, display, create derivative works of or otherwise exploit the AIagentLink.ai IP without the express written consent of AIagentLink.ai or the applicable copyright owner.

Vendor IP

Except for Product and Service information lawfully collected or created by us, Vendor retains all right, title and interest in and to the Content it submits to us to update or modify its listing (see below), as well as to its logos, trademarks and screenshots (collectively, “Vendor IP”) and grants to AIagentLink.ai, its Affiliates and Partners a worldwide, revocable, royalty-free, non-exclusive, sub-licensable license (i) to use the Vendor IP in the ordinary course of its business (ii) to advertise, market, promote and publicize Vendor, and its products on our Sites and our Partner Sites and (iii) to modify and/or remove Vendor Content as we may determine in our sole discretion in accordance with the Product & Service Listing Guidelines.

Product & Service Listings

AIagentLink.ai retains all right, title and interest in and to the Product/Service Listing (“Listing”) it creates from publicly available content and grants to Vendor free of charge a license to use, update and (at our discretion) modify the Listing (“Modified Listing”) subject to the following:

  • We may make minor modifications to the Modified Listing (including adding our own content) to ensure compliance with the Product & Service Listing Guidelines and for testing and quality control purposes to improve the user experience;
  • We may share the Modified Listing (including Vendor account information) internally with our Affiliates in the ordinary course of our business; and
  • We may post the Modified Listing on our Content or Sites (”Listing”) or the content and sites of our Partners where we place ads in order to drive web traffic and quality leads in the ordinary course of our business.

All intellectual property rights not expressly granted hereunder are expressly reserved to AIagentLink.ai and to the respective owners of such rights.

COPYRIGHT INFRINGEMENT CLAIMS

We respect the intellectual property rights of others and will not tolerate infringing activity on our Sites.

If you are a copyright owner or agent, and you believe your rights under applicable Copyright laws are being infringed by us or another person or entity using our Sites or Services, you may submit to our Designated Copyright Agent (ip@XYZblox.com) a written notification pursuant to the Digital Millennium Copyright Act ("DMCA") (17 U.S.C. § 512), which includes the following information:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of the work(s) that has/have been allegedly infringed;
  • Identification of the work or material being infringed, or, if multiple works are covered by a single notification, a representative list of such works;
  • Your contact information, including phone number and e-mail address at which you may be contacted;
  • Your good faith statement that the use of the work or material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in your notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the allegedly infringed copyright.

We reserve the right to seek damages from any person who knowingly, materially submits a DMCA notification claim under this section in violation of the law.

DATA PROTECTION

Both AIagentLink.ai and Vendor agree, in fulfilling their respective obligations under these General Vendor Terms, to comply with all applicable data privacy legislation. AIagentLink.ai determines the purposes and means of its processing of personal data collected from Vendors, and as such, provides its products and services as a Controller and a Business, as defined under applicable global data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). The AIagentLink.ai Privacy Policy provides detailed disclosures of how AIagentLink.ai collects, uses and safeguards Users personal data to administer its Services and Site experience. For more information, refer to our Data Protection Agreement.

REPRESENTATIONS & WARRANTIES

Vendor represents and warrants to the best of its knowledge: (i) that it has all necessary right, power and authority to enter into these General Vendor Terms and to fulfill its contractual obligations hereunder; (ii) that the information that it uploads, posts, e-mails, transmits, or otherwise makes available to us or on our Sites, including without limitation content, trademarks, logos and screenshots, is accurate and free of third party encumbrances; (iii) that it has not breached any third party rights, including without limitation: intellectual property, publicity or privacy, consumer protection, tort and product liability rights; (iv) that it complies with all applicable security standards and is free from any viruses, including without limitation malware or Trojan horses; and (v) that it complies with all applicable laws, statutes, ordinances and regulations.

AIagentLink.ai represents and warrants to the best of its knowledge: (i) that it has all necessary right, power and authority to enter into this Agreement;  and to fulfill its contractual obligations hereunder; (ii) that the provision of the Services will not breach any third party rights, including without limitation, intellectual property, publicity or privacy, consumer protection, tort and product liability rights; and (iii) that the provision of the Services complies with all applicable laws, statutes, ordinances and regulations.

DISCLAIMER OF WARRANTIES

USE OF OUR SITES AND SERVICES IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION: ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, ACCURACY OF INFORMATIONAL CONTENT OR SYSTEM INTEGRATION. WHILE OUR SITES SERVE AS A PLATFORM TO HOST LISTINGS, WE ARE NOT RESPONSIBLE FOR ENSURING THE LEGAL AND/OR REGULATORY COMPLIANCE OF THESE PRODUCTS AND SERVICES. FOR INFORMATION ON A PRODUCT’S OR SERVICE'S LEGAL AND/OR REGULATORY STANDING, PLEASE CONSULT THE VENDOR DIRECTLY THROUGH THEIR WEBSITE. WE DO NOT WARRANT THAT OUR SITES WILL BE SECURE, AVAILABLE OR OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER; THAT ERRORS OR DEFECTS WILL BE CORRECTED; OR THAT THE CONTENT ON OUR SITES IS ACCURATE OR APPROPRIATE FOR YOU AND YOUR BUSINESS NEEDS.

FORCE MAJEURE

Neither party will be liable for any failure or delay of performance under these General Vendor Terms resulting from a force majeure event beyond the reasonable control of a party, including without limitation, natural disasters, acts of God, government regulations, war, terrorism, labor disputes and power failures.

LIMITATION OF LIABILITY

Neither We nor Vendor will be liable for any consequential, special, indirect, exemplary or punitive damages arising out of or in any way related to these General Vendor Terms or Your use of our Sites and Services, including without limitation loss of profits, revenue, interest, goodwill, loss or corruption of data or other interruption of business (whether in contract, tort or under other legal theory), even if advised of the possibility of such damages.

Except for breach of the indemnification section hereunder, each party’s aggregate liability to the other for direct damages under these General Vendor Terms is limited to the greater of three (3) times the fees paid for the impacted engagement or $5,000.00 (five thousand U.S. dollars).

We expressly disclaim liability for any and all disputes arising between vendors and users of our Sites and Services. By accessing and using our Sites and Services, You release us, our parent company and Affiliates from any and all liability for any and all claims arising from disputes between vendors and users of our Sites or Services.

INDEMNIFICATION

Both AIagentLink.ai and Vendor (in its capacity as “Indemnitor”) agrees to indemnify, defend and hold harmless the other party, its agents, affiliates and employees (in its capacity as "Indemnitee”) from and against any and all third party claims, liabilities, losses and expenses (including damage awards, settlement amounts and reasonable attorneys’ fees) arising out of or relating to a violation of these General Vendor Terms, except to the extent such losses and expenses arise from the negligence or willful misconduct of Indemnitee.

TERMINATION

Termination by Us

We reserve the right in our sole discretion, without penalty and at any time without notice, to modify or discontinue (temporarily or permanently) Vendor’s access to our Sites and Services, or any part thereof if we believe that Vendor is violating these General Vendor Terms. If Vendor uses or attempts to use our Sites or Services for any purpose that contravenes these General Vendor Terms (including without limitation tampering, hacking, data scraping, using our Content for generative AI, modifying or otherwise corrupting the security or functionality of the Services), Vendor may also be subject to civil and criminal liability.

Termination by Vendor

Vendor may terminate the Services at any time without penalty by sending notice of termination. Vendor’s notice must be sent by email, include a reason for termination and must be confirmed by AIagentLink.ai by email. Termination will occur within two business days of receipt of notice email. All Click activity up until the date of termination is the responsibility of Vendor. Any outstanding fees are due immediately upon termination.

Notwithstanding the foregoing, either party may terminate these General Vendor Terms in the event of material breach by the other party, upon 30 days prior written notice, if the breach is not cured by the other party within such notice period.

GOVERNING LAW

These General Vendor Terms are governed by the laws of the state of Montana except for its conflicts of interest principles. All claims arising out of or relating to these General Vendor Terms will be litigated exclusively in the federal or state courts of Flathead County, Montana, and both AIagentLink.ai and Vendor consent to personal jurisdiction in those courts.

COMPLIANCE WITH LAWS

Each party shall at all times comply with all national, state, and local laws, regulations, and orders that are applicable to the operation of its business and to these General vendor Terms, including anti-bribery and anti-money laundering laws. Without limiting the generality of the foregoing, each party shall at all times, at its own expense, obtain and maintain all certifications, licenses, and permits necessary to conduct that portion of its business relating to the exercise of its rights and the performance of its obligations under these General Vendor Terms.

DISPUTE RESOLUTION

Any unresolved dispute arising out of or relating to these General Vendor Terms shall be decided by one arbitrator under the Streamlined Commercial Arbitration Rules of Judicial Arbitration and Mediation Services (JAMS). Such arbitration hearing shall take place in Kalispell, MT. The decision of the arbitrator shall be final and binding, and the award may be entered in any court having jurisdiction over the parties.  The prevailing party shall be entitled to an award of its reasonable attorneys’ fees and costs, in addition to any award of damages or other relief, if any, awarded.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE GENERAL VENDOR TERMS OR THE USE OF OUR SITES AND/OR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

ASSIGNABILITY

These General Vendor Terms and the rights granted to You hereunder may not be assigned, sublicensed or transferred, in whole or in part, by either party without the prior written consent of the other party, except to (1) substantially all of the business or assets, or (2) any particular set of assets, business, product or service lines of a party, in each case, by merger or acquisition. Where consent is required, it will not be unreasonably withheld.

WAIVER & SEVERABILITY

Our failure to act with respect to a breach will not constitute a waiver and does not waive our right to act with respect to subsequent or similar breaches. If any of these General Vendor Terms shall be deemed invalid, void, or for any reason unenforceable under applicable law, then that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term or provision of these General Vendor Terms.

CONFIDENTIAL INFORMATION

AIagentLink.ai agrees to keep confidential any Vendor-specific information communicated by Vendor to AIagentLink.ai in connection with the Services that (a) is clearly marked confidential, if provided in written form, (b) is preceded by a statement that such information is confidential, if provided in oral form, and such statement is confirmed in writing within thirty (30) days of its initial disclosure, and (c) a reasonable person would understand to be confidential based on the nature of such information and the circumstances of its disclosure. Notwithstanding the foregoing, AIagentLink.ai’s obligation of confidence shall not apply to any information that: (i) is in the public domain at the time of its communication; (ii) is independently developed by or on behalf of AIagentLink.ai; (iii) entered the public domain through no fault of AIagentLink.ai subsequent to Vendor’s communication to AIagentLink.ai; (iv) is in AIagentLink.ai’s possession free of any obligation of confidence at the time of Vendor’s communication to AIagentLink.ai; or (v) is communicated by Vendor to a third party free of any obligation of confidence. Additionally, AIagentLink.ai may disclose such information to the extent required by legal process.

ENTIRE AGREEMENT

These General Vendor Terms, along with our Glossary, General User Terms,  Community Guidelines, Product & Service Listing Guidelines, Content Compliance Policy, and Privacy Policy. These General Vendor Terms, along with the applicable Service Description(s), Insertion Order(s), or Order Form(s), constitute the entire and exclusive agreement between the parties with respect to the subject matter hereof; and supersede, replace any/or nullify any conflicting or additional terms. In the event of a conflict between a term hereunder and a term in the Service Description(s), the term in the Service Description(s) will take precedence for the duration of the engagement. In the event of a conflict between a term hereunder and a term in the Insertion Order(s) or Order Form(s), the term in the Insertion Order(s) or Order Form(s) will take precedence for the duration of the engagement.

We reserve the right to periodically update these General Vendor Terms and, provided such updates do not materially adversely impact your rights under these terms, your use of our Sites and Services following such posted updates will be deemed an acceptance of such updates. All changes are effective immediately when we post them. However, any changes to the dispute resolution provisions set out in Governing Law and Dispute Resolution sections will not apply to any disputes for which the parties have actual notice on or before the date the update is posted on the Site. You are responsible for checking these General Vendor Terms periodically for changes and updates.

BY ACCESSING AND USING OUR WEBSITE AND SERVICES, YOU ATTEST THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE LEGALLY BOUND BY THE FOREGOING GENERAL VENDOR TERMS.